Introduction

This privacy policy (“Policy”) outlines how Riyo Electricals Limited (“we,” “our,” “us”) collects, uses, and protects your personal data when you visit and use our website. This Policy is intended to help you understand what data we collect, why we collect it, how we protect it, and your rights regarding your personal data.

Please read this Policy carefully. By accessing or using our website, you consent to the collection, use, and sharing of your information in accordance with this Policy.

We reserve the right to modify or update this Policy at any time, and we will notify you of any changes by updating the “Last Updated” date at the top of this page. We encourage you to review this Policy periodically to stay informed about how we are protecting your data.

What Data We Collect

When you visit our website or use our services, we may collect the following types of personal data:

• Contact Information: Your name, email address, phone number, and any other information you provide to us.
• Usage Data: Data regarding your usage of our website or services, such as browsing behavior, device information, and IP address.

Why We Collect Your Data

We collect your data for the following purposes:

• To Provide Services: To deliver our products or services and process your inquiries.
• To Improve Our Services: To understand how users interact with our website and enhance user experience.
• To Communicate with You: To respond to your requests, provide customer support, or notify you about updates and promotions.
• To Comply with Legal Obligations: To meet legal and regulatory requirements.

How We Protect Your Data

At Riyo Electricals Limited, we take the security of your data seriously. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. These measures include encryption, firewalls, and secure communication protocols. While we strive to ensure the safety of your information, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

Cookie Policy

Our website may use cookies to enhance the user experience. Cookies are small files stored on your device that help us remember your preferences and improve website functionality. You can choose to disable cookies in your browser settings, but this may affect your ability to access certain features of the website.

Links to Third-Party Websites

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any external websites you visit.

Restricting the Collection of Your Personal Data

If you wish to limit the use and collection of your personal data, you can do so by:

• Ensuring you do not provide any optional personal information on our website forms.
• Contacting us directly to modify or remove any personal data you have previously shared.

You may also withdraw your consent for us to use your data at any time by contacting us directly.

Sharing Your Data with Third Parties

We do not lease, sell, or share your personal data with third parties unless we have your explicit permission or are required to do so by law. However, we may share your data with our service providers or partners who assist us in providing our services. These third parties are bound by confidentiality agreements and are only authorized to use your data for the purposes specified by us.

Acceptance of Privacy Policy

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree with any part of this Policy, we advise you not to use our website or services.

Any changes to this Privacy Policy will be posted on this page, and your continued use of our services will signify your acceptance of those changes.

Third-Party Services

Please note that if you access third-party services through our website, your use may be subject to the terms and privacy policies of those third parties. We are not responsible for the data handling practices of third parties and encourage you to review their privacy policies.

Accountability and Grievance Redressal

Riyo Electricals Limited has appointed a designated officer responsible for data privacy and grievance redressal. If you have any concerns or queries regarding the handling of your personal data, please contact us at:

Email: contact@riyoelectricalslimited.com

We will take all reasonable steps to address your concerns in a timely and efficient manner.